Constructive Methods to Recover from QuickBooks Keeps Crashing Issue

As a frequent QuickBooks accounting application user, you must know how easy it is to get wrapped up in the web of errors. QuickBooks keeps crashing, an error that might tangle you while draining your time and productivity. It might hamper the security of the data & result in vital data loss and makes it hard to enter fresh transactions. Some factors that trigger the QuickBooks automatic shutdowns are if you are emailing massive reports or working on multiple centers like report center and even working on several transactions at once. Additionally, if a crucial file called QBWuser.ini and the company file are damaged or corrupted harshly can also be counted as contributing factors. So, reading this blog step-by-step will give you the troubleshooting ways to eliminate all the issues in the QB application and your Windows operating system.

Do you need expert advice to resolve the QuickBooks shuts down when opening error? Contact us at 1.855.738.2784 and let an experienced support team member guide you.

Removing the QuickBooks 2022 Shutting Down Randomly Error

The following are the steps to troubleshoot the problems due to incorrectly or partially installing the application on the Windows OS.

Method 1: Begin downloading the Updates of the QB application

QuickBooks closes unexpectedly is an error that gets provoked in various situations. One quickest way is to update your application to its latest release to rectify the issue. Let’s look at how to get there.

  • Initially, by right-clicking on the QB Desktop icon, choose the Run as Administrator option from the list.
  • Then, you will be asked for the admin ID and Password. Enter the credentials.
  • Now, as the QB Desktop opens, go to the Help tab and select the option for Update QuickBooks Desktop.
  • Post that, the QuickBooks Update window will be visible to you.
  • From the window, choose the Update Now tab and then select the Get Updates option for downloading your QB updates.
  • Now, follow the procedure to initiate the installing process as you have the re-launch the application & click on the confirmation message of Install Updates.
  • Lastly, you need to reboot the system if necessary & open QB to its latest release.

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Method 2: Running the Quick Fix My Program under the QB Tool Hub

  • In the QuickBooks Tool hub, you will find both of these options.
  • If you do not have QB Tool Hub, download its file & save it on the computer.
  • Install the Tool Hub by following the procedure given on the desktop screen.’
  • After the Tool Hub is installed, an icon will appear on the screen. Go & double-click on it.
  • Now, as you open the Tool Hub, choose the tab named Program Problems.
  • Thereafter, click on Quick Fix My Program option.
  • As you select the tool, it will give the command to scan & fix all the issues persisting in the company file.

Method 3: You Need to change the name of the QBWUSER.ini file

  • Start by looking for the folder where the QBWUSER.ini file is stored.
  • You can also follow the file path, which is Users[Your user name]AppDataLocalIntuitQuickBooks [year].
  • However, if you can’t find the folder, you have to enable the hidden files.
  • As you find the file choose the option of Rename by right-clicking on the QBWUSER.ini file.
  • Post that, add .OLD at the end of the file as you are in the process of modifying the name.
  • At last, re-launch the QB Desktop.


We totally apprehend that QuickBooks keeps crashing error tests your patience as a user. But do not lose hope, as you might have a chance to rectify this issue by implementing the solution above. If one solution does not work for you, follow the other. However, if you cannot figure out the reasons or the solution & is out of time, contact us at 1.855.738.2784 now!!

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