pulsechennai  created a new article
2 yrs

What is IVR (Interactive voice response) and how it helps for Business? | #ivr #ivr service provider #ivr call #ivr systems #ivr service

What is IVR (Interactive voice response) and how it helps for Business?

What is IVR (Interactive voice response) and how it helps for Business?

An IVR system can be set up so that calls are automatically routed to an agent when a specific keyword or phrase is said during a call. This allows callers to get immediate assistance with their problems even if they're not able to speak clearly or understand what's being said