When used correctly, big data analytics can help businesses gain an understanding of their customers that simply wasn't possible before. It allows them to efficiently collect and store massive volumes of customer data which can then be used to create predictive models that help improve customer service. Companies can make more accurate decisions based on this predictive modeling because they have greater insight into consumer needs and preferences.
The importance of big data can also be seen in how it affects society. It enables organizations like governments and nonprofits to make better decisions based on evidence from large datasets which leads to increased efficiency in operations as well as better services for citizens.
In conclusion, big data analytics are vital components of success for businesses and society alike. By understanding how customers interact with products or services as well as efficiently gathering and analyzing large amounts of data, companies can increase their efficiency while providing customers with more personalized experiences.