When traveling with Etihad Airways, having correct passenger details is crucial for a smooth flight experience. Unfortunately, mistakes can happen, and sometimes names on flight tickets may be misspelled or incorrect. Whether it's a minor typographical error or a full name change, Etihad Airways has a comprehensive policy that allows passengers to correct such issues. In this guide, we’ll walk you through Etihad Airways name change policy, providing a detailed breakdown of the rules, steps, and additional charges. We’ll also cover how to cancel your Etihad Airways flight and all the necessary details, including the contact number 1-888-873-0241.

Etihad Airways Name Change Policy

Minor Corrections: Fixing Typos and Spelling Errors

Etihad Airways allows passengers to make minor corrections to their names, such as fixing typographical errors or spelling mistakes. These corrections are typically straightforward and often come with minimal or no charges. The policy defines minor corrections as:

• Correcting up to three characters in the first, middle, or last name
• Adjusting prefixes or titles, such as from Mr. to Ms.
• Adding or removing accents or diacritical marks

To make these minor corrections, passengers are required to contact Etihad Airways directly through their customer service at 1-888-873-0241. This should be done before the flight's departure to avoid any complications at check-in.

Major Name Changes: Full Name Alterations

In cases where the name change is more significant, such as changing the entire name due to marriage, divorce, or legal reasons, Etihad Airways follows a stricter protocol. Full name changes are allowed under specific conditions, such as:

• Marriage certificate for a name change after marriage
• Divorce decree for a name change after a divorce
• Legal name change certificate issued by the government

For these changes, passengers must provide supporting legal documentation to verify the name change. These changes are typically subject to fees and may also depend on the type of ticket purchased. It’s important to note that some promotional fares or non-refundable tickets may have additional restrictions.

Fees and Charges for Name Changes

Etihad Airways charges different fees based on the type of name change and the class of the ticket. While minor corrections are often free of charge or come with minimal fees, major name changes can incur more substantial charges. Passengers are advised to contact Etihad Airways directly at 1-888-873-0241 to confirm the exact cost associated with the name change based on their specific booking.

In general, the factors that influence name change fees include:

• Class of the ticket (Economy, Business, or First)
• Fare type (Flexible or Non-refundable)
• Timing of the request (earlier requests are often cheaper)

To avoid excessive fees, it is best to address any name discrepancies as soon as possible after booking.

How to Request a Name Change on Etihad Airways

Requesting a name change with Etihad Airways is a simple process that can be done online or through their customer service. Here’s a step-by-step guide to help you through the process:

1. Log into your Etihad Airways account: Navigate to the ‘Manage My Booking’ section.
2. Find your booking: Enter your booking reference and last name to retrieve your flight details.
3. Select the name change option: Depending on your ticket type, you may be able to make changes directly online for minor corrections.
4. Contact customer service for major changes: For full name changes, reach out to Etihad Airways via their customer service hotline at 1-888-873-0241.
5. Provide supporting documents: If applicable, be ready to submit legal documents (e.g., marriage certificate, divorce decree).
6. Pay any applicable fees: Complete the process by paying any required fees and wait for confirmation.

How to Cancel Etihad Airways Flights

Sometimes plans change, and you may need to cancel your Etihad Airways flight. Understanding the cancellation policy can save you time, money, and stress. Below, we outline the key details regarding how to cancel an Etihad Airways flight, along with important considerations to keep in mind.

Cancellation Policy Overview

Etihad Airways offers a relatively flexible Etihad cancellation policy, but the exact terms depend on your ticket type and fare conditions. Here are the major points of the cancellation policy:

• Flexible tickets: Passengers holding flexible tickets can cancel their flights and receive a refund with minimal cancellation fees.
• Non-refundable tickets: These tickets are generally not eligible for refunds unless the flight is canceled by the airline. In such cases, passengers may be offered a refund, credit, or alternative flight options.
• Time-sensitive cancellations: Most tickets can be canceled without penalty within 24 hours of booking. This grace period is applicable for bookings made at least seven days before the scheduled departure.

Steps to Cancel Etihad Airways Flights

1. Access your booking: Visit Etihad Airways’ website and navigate to the ‘Manage My Booking’ section.
2. Enter booking details: Provide your booking reference and last name to retrieve your flight.
3. Select the cancellation option: If eligible, you will see a cancellation button for your booking.
4. Review refund eligibility: The system will show whether you are eligible for a refund or if there are any associated penalties.
5. Confirm cancellation: Follow the prompts to complete the cancellation process.
6. Contact customer service for assistance: If you encounter issues or are unsure about your eligibility for a refund, call 1-888-873-0241 for direct assistance.

Refunds and Vouchers

When you cancel a flight, Etihad Airways offers two primary options:

• Monetary Refund: Depending on your ticket type, you may receive a partial or full refund, minus any cancellation fees.
• Travel Vouchers: In some cases, Etihad Airways may offer a travel voucher for future use, which can be more flexible and carry fewer penalties compared to direct refunds.

It’s important to note that the refund process can take up to 14 business days to be completed. Passengers are encouraged to track their refund status through their online account or by calling customer service at 1-888-873-0241.

Cancellation Fees

Cancellation fees vary depending on the type of ticket purchased. Flexible tickets may have minimal fees, while non-refundable tickets can incur higher penalties. Passengers are advised to read the terms and conditions of their fare before purchasing a ticket to fully understand the cancellation policy.

How to Cancel Flights Due to Emergencies

If you need to cancel your flight due to emergencies, such as medical issues or family bereavement, Etihad Airways may offer additional flexibility. In such cases, passengers may be required to submit supporting documentation (e.g., medical certificates) to waive or reduce cancellation fees. Contact 1-888-873-0241 for assistance with emergency cancellations.

Final Thoughts

Understanding Etihad Airways’ change and flight cancellation policies can save you both time and money when planning your travels. Whether you need to correct a small typo or cancel a flight altogether, Etihad Airways provides a user-friendly process to manage your booking efficiently.