Program Objective
Prepare the student to be able to fix, build, install and troubleshoot a computer or computer system professionally and efficiently. The Computer Operator Specialist training or knowledge is the pre-requisite for this class. Upon completion of cna computer repair program, the student will be able to take the CompTIA A+ certification exam, to work as Computer Technician, Helpdesk Technician, Network administrator.
Program Description
- Mobile Devices
- Given a scenario, install and configure laptop hardware and components
- Given a scenario, install components within the display of a laptop
- Given a scenario, use appropriate laptop features
- Compare and contrast characteristics of various types of other mobile devices
- Given a scenario, connect and configure accessories and ports of other mobile devices
- Given a scenario, configure basic mobile device network connectivity and application support
- Given a scenario, use methods to perform mobile device synchronization
- Networking
- Compare and contrast TCP and UDP ports, protocols, and their purposes
- Compare and contrast common networking hardware devices
- Given a scenario, install and configure a basic wired/wireless SOHO network
- Compare and contrast wireless networking protocols
- Summarize the properties and purposes of services provided by networked hosts
- Explain common network configuration concepts
- Compare and contrast Internet connection types, network types, and their features
- Given a scenario, use appropriate networking tools
- Hardware
- Explain basic cable types, features, and their purposes
- Identify common connector types
- Given a scenario, install RAM types
- Given a scenario, select, install and configure storage devices
- Given a scenario, install and configure motherboards, CPUs, and add-on cards
- Explain the purposes and uses of various peripheral types
- Summarize power supply types and features
- Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs
- Given a scenario, install and configure common devices
- Given a scenario, configure SOHO multifunction devices/printers and settings
- Given a scenario, install and maintain various print technologies
- Virtualization and Cloud Computing
- Compare and contrast cloud computing concepts
- Given a scenario, set up and configure client-side virtualization
- Hardware and Network Troubleshooting
- Given a scenario, use the best practice methodology to resolve problems
- Given a scenario, troubleshoot hard drives and RAID arrays
- Given a scenario, troubleshoot video, projector, and display issues
- Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures
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