Service CRM Software

Running a service operation takes careful planning, meticulous staffing, tracking KRAs and SLAs, and yet making money. None of this is trivial- but why should it be more complex than it is?

Saleswah CRM customer service management software

  • Thoughtfully crafted and entirely customizable: don’t pay expensive consultants for customizing your customer service CRM software.
  • Easy to set up and get going- Most implementations, even complex ones, take less than a week.
  • Define your own products,
  • Customize warranty and AMC settings.
  • Have custom and complex PM scheduling, checklists.
  • Manage teams, roles, hierarchies.
  • Schedule service visits.
  • Have your customer service CRM software send you reminders for due and overdue tickets.
  • Convert expiring warranties into AMC and expiring AMC into renewals.

 

For complete peace of mind, when you must know

The customer service CRM Software not only runs on the same platform as the sales CRM but allows continuity of workflow from won deal to purchase order to shipment to delivery and installation.
It is comforting to know as a sales person that your customers are being serviced and your service operations are generating goodwill for your future sales.
Reports, dashboards, mobile apps, easy customization, alerts on email and browser notifications and more.

 

Read more

Service CRM Software

Service Center Management

 


saleswah CRM

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